Shipping policy

Service Area

We ship exclusively to addresses within the United States.

Order Processing

Your order is processed and shipped within 1–3 business days. If you place an order on a weekend or U.S. holiday, we begin processing it on the next business day.

Shipping Cost

At checkout, shipping charges are calculated based on the actual USPS / UPS rates for your specific address and package weight. We do not apply any additional handling fees or markups.

Delivery Estimates

Orders are dispatched from our U.S. fulfillment partners' warehouses using USPS / UPS. You can expect delivery within 5–8 business days after your item has shipped.

Tracking Information

An email containing your tracking number will be sent to you immediately once your order ships.

Lost or Delayed Packages

If your tracking information shows no movement for 7 days, or if the status indicates delivered but you have not received the package, please contact us at info@tubandtowel.shop. We will initiate a carrier inquiry and provide a replacement or refund if the package cannot be found.